Collapsed threads

I'm not sure if this is a new feature in Thunderbird or whether it's due to me setting up a new account whose server was IMAP - but either way... Sent and received email… (ketahui selanjutnya)

I'm not sure if this is a new feature in Thunderbird or whether it's due to me setting up a new account whose server was IMAP - but either way...

Sent and received emails used to appear in their own (linear) list but I'm suddenly finding that sends and replies are appearing now in something called a Collapsed List. These can end up out of sequence and (I assume...) it's not possible to delete one entry without deleting all the entries underneath it?

So is there a setting somewhere where I can go back to the original linear arrangement?

Asked by johne53 9 jam lepas

Last reply by johne53 9 minit lepas

Html and other code showing in emails

I'm seeing strange coding or gibberish in emails. Here is an example. I have at least a dozen more: "Access the Rate Sheet3/06223f89-f6eb-4b46-a5d0-1806e3b1ffe7.png" … (ketahui selanjutnya)

I'm seeing strange coding or gibberish in emails. Here is an example. I have at least a dozen more:

"Access the Rate Sheet3/06223f89-f6eb-4b46-a5d0-1806e3b1ffe7.png" style="display: block; padding: 0px; text-align: left; height: 26; width: 250; border: 0px; background-color:#ffffff;" title="Pennymac" width="250" xt="SPIMAGE" shrinktofit="true"> Log on to Power+3/3225b119-629a-475b-9ea6-ee760f966f82.png" style="display: block; padding: 0px; text-align: center; height: 50px; width: 500px; border: 0px; background-color:#ffffff;" title="Pennymac" width="500" xt="SPIMAGE" shrinktofit="true">"

However, this is property displayed like the attachment I'm including below, in Mac Mail.

This strange behavior does not occur in the same email on Mac Mail, where it looks completely normal.

Below is the troubleshooting information:


 Application Basics
   Name: Thunderbird
   Version: 128.1.0esr
   Build ID: 20240730200333
   Distribution ID:
   Update Channel: esr
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Thunderbird/128.1.0
   OS: Darwin 23.5.0 Darwin Kernel Version 23.5.0: Wed May  1 20:12:58 PDT 2024; root:xnu-10063.121.3~5/RELEASE_ARM64_T6000
   OS Theme:
   Rosetta Translated: false
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 12
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 16.0 GB
   Disk Space Available: 162 GB
 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
     OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
   account3:
     INCOMING: account3, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
     OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true
   account4:
     INCOMING: account4, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
     OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true
   account5:
     INCOMING: account5, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account6:
     INCOMING: account6, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account7:
     INCOMING: account7, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account8:
     INCOMING: account8, , (imap) outlook.office365.com:993, SSL, OAuth2
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true
   account9:
     INCOMING: account9, , (imap) outlook.office365.com:993, SSL, OAuth2
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true
   account10:
     INCOMING: account10, , (imap) imap.mail.me.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.mail.me.com:587, alwaysSTARTTLS, passwordCleartext, true
   account12:
     INCOMING: account12, , (imap) kolab.corpwest.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , kolab.corpwest.com:587, alwaysSTARTTLS, passwordCleartext, true
   account14:
     INCOMING: account14, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account15:
     INCOMING: account15, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account16:
     INCOMING: account16, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account17:
     INCOMING: account17, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
 Libraries
     Library
     Status
     Expected minimum version
     Version in use
     Path
       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.128.1.0esr.botan
       /Applications/Thunderbird.app/Contents/MacOS/librnp.dylib
       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -
 Calendar Settings
     KW
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Birthdays
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval: 30
       Read-only: false
       Suppress Alarms: false
       Cache Enabled: false
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     ShowingTimeCalendar
       Name
       Value
       Name:
       Type: ics
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only:
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported:
       Task Supported:
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported:
     Mortgage
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Family
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Bryan
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     bkarlan@nexamortgage.com
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval: 1
       Read-only: false
       Suppress Alarms: false
       Cache Enabled: false
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Holidays in United States
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval: 30
       Read-only: false
       Suppress Alarms: false
       Cache Enabled: false
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Propertybase Personal
       Name
       Value
       Name:
       Type: gdata
       Disabled:
       Username:
       URI:
       Refresh Interval: 30
       Read-only: true
       Suppress Alarms: false
       Cache Enabled: true
       iMIP Identity:
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event: 5
       Attachment Supported: false
       Max Categories:
       Privacy State Supported:
       Priority Supported: false
       Event Supported: true
       Task Supported: false
       Local Time Supported: false
       UTC/GMT Supported:
       Auto-Scheduling Supported:
     Broker Bay
       Name
       Value
       Name:
       Type: gdata
       Disabled:
       Username:
       URI:
       Refresh Interval: 60
       Read-only:
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event: 5
       Attachment Supported: false
       Max Categories:
       Privacy State Supported:
       Priority Supported: false
       Event Supported: true
       Task Supported: false
       Local Time Supported: false
       UTC/GMT Supported:
       Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Web Content: 1 / 8
     RDD: 1
     Isolated Web Content: 5
     Isolated Service Worker: 1
     Extension: 1
     Utility JavaScript Oracle: 1
     Utility Generic Audio Decoder: 1
     Utility AppleMedia: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       CardBook
       extension
       94.3
       true
       cardbook@vigneau.philippe
       Dark Reader
       extension
       4.9.68
       true
       addon@darkreader.org
       Date detector
       extension
       0.0.7
       true
       data-detection@cphyc.me
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       FileLink Provider for Dropbox
       extension
       7
       true
       dropbox-cloudfile@darktrojan.net
       FileLink provider for WebDAV
       extension
       7
       true
       dav-cloudfile@darktrojan.net
       FiltaQuilla
       extension
       4.1
       true
       filtaquilla@mesquilla.com
       Filter Button
       extension
       2.0.5
       true
       filter_button@iconparc.de
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Link Creator
       extension
       1.2
       true
       links@tealdulcet.com
       LookOut (fix version)
       extension
       6.3
       true
       lookout@s3_fix_version
       Mail Merge
       extension
       10.5.0
       true
       mailmerge@example.net
       Messenger - Quick Access
       extension
       0.1
       true
       @dmrhn.messenger.qa
       Provider for Google Calendar
       extension
       128.0.0
       true
       {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
       RemindMe
       extension
       1.4
       true
       RemindMed@cparg.de
       Remove Duplicate Messages
       extension
       0.6.0
       true
       {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
       Send Later
       extension
       10.5.2
       true
       sendlater3@kamens.us
       Tag Popup
       extension
       2.4.3
       true
       {61A64500-335C-418D-8FCB-E072A9ABF3DA}
       Telegram Web in Thunderbird
       extension
       3.2.1
       true
       te-in-th@ftassy.github.io
       ThunderSuite
       extension
       0.13
       true
       @thundersuite.da.gammla
       WhatsApp Web in Thunderbird
       extension
       1.4.2
       true
       wa-in-th@ftassy.github.io
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
       System theme — auto
       theme
       1.3
       true
       default-theme@mozilla.org
       Expression Search - NG
       extension
       4.0.34
       false
       expressionsearch@opto.one
       Phoenity Buttons
       extension
       5.1
       false
       buttons@dillinger
       Phoenity Icons
       extension
       3.14
       false
       icons@dillinger
       Provider for CalDAV & CardDAV
       extension
       4.8
       false
       dav4tbsync@jobisoft.de
       Thunderbird Conversations
       extension
       4.2.1
       false
       gconversation@xulforum.org
       Dark
       theme
       1.3
       false
       thunderbird-compact-dark@mozilla.org
       Light
       theme
       1.3
       false
       thunderbird-compact-light@mozilla.org
 Security Software
   Type: Name
     Antivirus:
     Antispyware:
     Firewall:
 Legacy User Stylesheets
   Active: false
   Stylesheets: No stylesheets found
 Graphics
     Features
     Compositing: WebRender
     Font Visibility Debug Info: macOS Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: outOfProcess: false

inProcess: true CGL

     WebGL 1 Driver Renderer: Apple -- Apple M1 Pro
     WebGL 1 Driver Version: 4.1 Metal - 88.1
     WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: outOfProcess: false

inProcess: true CGL

     WebGL 2 Driver Renderer: Apple -- Apple M1 Pro
     WebGL 2 Driver Version: 4.1 Metal - 88.1
     WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Target Frame Rate: 60
     GPU #1
     Active: Yes
     Vendor ID: 0x106b
     RAM: 0
   GPU #2
     Diagnostics
     AzureCanvasBackend: skia
     AzureContentBackend: skia
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Asked by chunnel 1 hari lepas

Last reply by chunnel 27 minit lepas

Thunderbird keeps trying to send a failed email

Windows 10 Home 64 bit. Thunderbird 32 bit up to date I sent a group message with one bad email recipient. Now T-Bird keeps trying to resend that message to the bad addre… (ketahui selanjutnya)

Windows 10 Home 64 bit. Thunderbird 32 bit up to date I sent a group message with one bad email recipient. Now T-Bird keeps trying to resend that message to the bad address. How do I clear this email? I do have "Send later" installed which I used to send these group emails. I have corrected the bad email address in the 3 pending group emails. I removed all but those from the draft folder.

Asked by ab2draft@gmail.com 1 jam lepas

set up thunderbird and roadrunner to spectrum, can't download mail from spectrum

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed. Username: Your full Spectrum … (ketahui selanjutnya)

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed.

   Username: Your full Spectrum email address
   Password: Your Spectrum email password
   SSL: On
   Protocol: IMAP
   Incoming Server Port: 993
   Outgoing Server Port: 587
   Requires Authentication: Yes, or checked

Asked by GeneWo 1 hari lepas

Last reply by GeneWo 1 jam lepas

Unified Inbox Issues...

I have been running Thunderbird for almost seven years now, and these behaviors have persisted since day one on my laptop and desktop computer. First, I have five account… (ketahui selanjutnya)

I have been running Thunderbird for almost seven years now, and these behaviors have persisted since day one on my laptop and desktop computer. First, I have five accounts set up. I am running two add-ons (Provider for Google Calendar, and Quicktext). I am currently running a snap version 115.12.2 of Thunderbird on both machines and they both are running Ubuntu 22.04 LTS. Plenty of RAM and plenty of free disk space.

Here are the two issues...

1. More often than not, when an email comes into one of the inboxes and I am viewing the unified inbox there are two copies of the same email. If I switch back to the actual inbox of the account it only shows the one. This is very aggravating and when you start trying the delete emails from the unified inbox it gets all hosed up and I end up having to go to each individual mailbox to delete the messages.

2. This somewhat relates to issue one... Sometimes when an email is deleted from the unified inbox, a blank record remains like in the image. This shows only one but sometimes there are multiple ones. Of course, if I go to that message's inbox it is not there.

I have tried all the common things like deleting the index files to let the indexes rebuild, comparing folders etc., and again, this has been a persistent problem since day one. Any insight or solution would be greatly appreciated.

Thank you! Mike

Asked by emailme3 1 bulan lepas

Last reply by emailme3 2 jam lepas

Inadvertently deleted a profile using Profile Manager

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allo… (ketahui selanjutnya)

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

Asked by RWFant 2 minggu lepas

Last reply by RWFant 3 jam lepas

Nouvelle version Thunderbird Beta 130.0 Beta 1

Depuis la mise en place de cette nouvelle version le 9 aout 2024, je ne peux plus visualiser les pièces jointes d'un message, attachées en .pdf Je suis sur Windows 10 A … (ketahui selanjutnya)

Depuis la mise en place de cette nouvelle version le 9 aout 2024, je ne peux plus visualiser les pièces jointes d'un message, attachées en .pdf Je suis sur Windows 10 A vous lire,

Asked by BRUNELLE 3 jam lepas

Not able to get email on my laptop since an update this morning.

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not … (ketahui selanjutnya)

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not valid for this server. Someone may be trying to impersonate the server. It is not recommended to proceed." I'm not sure why this error has suddenly appeared, as everything was working fine before. I haven’t made any changes to my email settings or installed new software recently. Has anyone else encountered this issue or knows how to resolve it?

Asked by tom460 3 jam lepas

Thunderibrd upgrade (sluggish now and crashing...)

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway... Thunderbird on my syst… (ketahui selanjutnya)

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

Asked by johne53 1 minggu lepas

Last reply by johne53 1 hari lepas

identities not owed by

I have a Bae email account, and three other email accounts that are all auto forwarded to the base account. When I create identities for the auto forwarded accounts, and … (ketahui selanjutnya)

I have a Bae email account, and three other email accounts that are all auto forwarded to the base account. When I create identities for the auto forwarded accounts, and try to send an email from one of them, I receive a message saying that the identity is not owned by the base account. Help please.

Asked by grace19 5 jam lepas

Thunderbird crashes when attaching file using the file picker (attach button) - 128.1.0esr

Hi, I've used Thunderbird for a long time and not had this issue. Something must have changed because now every time I click "attach" and browse to a file I want to att… (ketahui selanjutnya)

Hi,

I've used Thunderbird for a long time and not had this issue.

Something must have changed because now every time I click "attach" and browse to a file I want to attach such as a simple jpg or pdf, Thunderbird just crashes and asks if I want to send an error report. This is reproducible 100% of the time.

If I drag and drop the attachment to the composition window, the issue does not occur. It only occurs when using the "attach" button and the browser.

It's Thunderbird 128.1.0esr and I'm on Windows 11 23H2.

Here is the output of the log when it crashes: AdapterDeviceID: 0x67df AdapterDriverVersion: 31.0.21916.2 AdapterSubsysID: 23111458 AdapterVendorID: 0x1002 Add-ons: marcoagpinto%40mail.telepac.pt:3.3.5,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,chambers-en-GB%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,thunderbird-compact-dark%40mozilla.org:1.3 AvailablePageFile: 32908718080 AvailablePhysicalMemory: 40984047616 AvailableVirtualMemory: 138513350746112 BackgroundTaskMode: 0 BuildID: 20240730200333 CPUMicrocodeVersion: 0xa601206 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1723630140 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1723091690 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"ADAPP SASU":["dokan2.dll","dokannp2.dll"],"Apple Inc.":["mdnsNSP.dll"],"Microsoft Corporation":["FileSyncShell64.dll"],"Microsoft Windows":["dlnashext.dll","IconCodecService.dll","usp10.dll","wpdshext.dll","PlayToDevice.dll","adsldpc.dll","wscapi.dll","activeds.dll","mssprxy.dll","globinputhost.dll","oledlg.dll","cscui.dll","atlthunk.dll","duser.dll","dui70.dll","EhStorShell.dll","wtdccm.dll","sfc_os.dll","NetworkExplorer.dll","pcacli.dll","uiautomationcore.dll","winmmbase.dll","linkinfo.dll","winspool.drv","msimg32.dll","GdiPlus.dll","dbgcore.dll","thumbcache.dll","ktmw32.dll","ksuser.dll","cscapi.dll","wdmaud.drv","ntshrui.dll","midimap.dll","msacm32.dll","msacm32.drv","PhotoMetadataHandler.dll","ondemandconnroutehelper.dll","explorerframe.dll","dataexchange.dll","oleacc.dll","Windows.Storage.Search.dll","wpnapps.dll","StructuredQuery.dll","directmanipulation.dll","textinputframework.dll","msxml6.dll","TextShaping.dll","Bcp47Langs.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","windowsudk.shellcommon.dll","Windows.Security.Integrity.dll","davclnt.dll","ntlanman.dll","EhStorAPI.dll","drprov.dll","p9np.dll","comctl32.dll","netapi32.dll","twinapi.dll","cldapi.dll","srvcli.dll","urlmon.dll","edputil.dll","AudioSes.dll","Windows.FileExplorer.Common.dll","BCP47mrm.dll","Windows.UI.dll","MrmCoreR.dll","OneCoreCommonProxyStub.dll","wininet.dll","DevDispItemProvider.dll","iertutil.dll","mpr.dll","MMDevAPI.dll","Windows.StateRepositoryPS.dll","mscms.dll","OneCoreUAPCommonProxyStub.dll","twinapi.appcore.dll","actxprxy.dll","windows.staterepositoryclient.dll","Windows.System.Launcher.dll","CoreUIComponents.dll","directxdatabasehelper.dll","windows.staterepositorycore.dll","xmllite.dll","odbc32.dll","nlansp_c.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wsock32.dll","DWrite.dll","dcomp.dll","winmm.dll","CoreMessaging.dll","mlang.dll","FWPUCLNT.DLL","apphelp.dll","avrt.dll","PortableDeviceApi.dll","wshbth.dll","version.dll","wkscli.dll","PortableDeviceTypes.dll","winhttp.dll","rasadhlp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","msvcp110_win.dll","policymanager.dll","samcli.dll","WindowsCodecs.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","resourcepolicyclient.dll","WinTypes.dll","windows.storage.dll","propsys.dll","dbghelp.dll","slc.dll","winsta.dll","netutils.dll","IPHLPAPI.DLL","dnsapi.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","secur32.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","userenv.dll","CRYPTBASE.DLL","msasn1.dll","devobj.dll","cfgmgr32.dll","dpapi.dll","ServicingCommon.dll","sxs.dll","profapi.dll","msvcp_win.dll","ucrtbase.dll","gdi32full.dll","bcryptPrimitives.dll","KERNELBASE.dll","wintrust.dll","bcrypt.dll","win32u.dll","crypt32.dll","ole32.dll","clbcatq.dll","rpcrt4.dll","user32.dll","shlwapi.dll","nsi.dll","oleaut32.dll","gdi32.dll","advapi32.dll","imm32.dll","msvcrt.dll","combase.dll","Wldap32.dll","shell32.dll","SHCore.dll","kernel32.dll","setupapi.dll","psapi.dll","coml2.dll","sechost.dll","msctf.dll","ws2_32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["thunderbird.exe","rnp.dll","gkcodecs.dll","freebl3.dll","nss3.dll","mozglue.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll","xul.dll"],"PARAMOUNT SOFTWARE UK LIMITED":["RShellEx.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x1002, AdapterDeviceID2: 0x164e, AdapterSubsysID2: 23111458, AdapterDriverVersion2: 32.0.11029.1008FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 149884 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1723480260 SubmittedFrom: Client SystemMemoryUsePercentage: 39 TelemetryClientId: 14b76af2-7193-475b-bcf1-c787703afffd TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20240730200333","version":"128.1.0","vendor":null,"displayVersion":"128.1.0esr","platformVersion":"128.1.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":64644,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":32,"cores":16,"vendor":"AuthenticAMD","name":"AMD Ryzen 9 7950X3D 16-Core Processor ","family":25,"model":97,"stepping":2,"l2cacheKB":1024,"l3cacheKB":32768,"speedMHz":4192,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES","hasUserCET"]},"os":{"installYear":2024,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":3958},"hdd":{"binary":{"model":"KINGSTON SKC3000D2048G","revision":"EIFK31.6","type":"SSD"},"profile":{"model":"KINGSTON SKC3000D2048G","revision":"EIFK31.6","type":"SSD"},"system":{"model":"KINGSTON SKC3000D2048G","revision":"EIFK31.6","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"Radeon RX 590 Series","vendorID":"0x1002","deviceID":"0x67df","subsysID":"23111458","RAM":8192,"driver":"aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a","driverVendor":null,"driverVersion":"31.0.21916.2","driverDate":"6-18-2024","GPUActive":true},{"description":"AMD Radeon(TM) Graphics","vendorID":"0x1002","deviceID":"0x164e","subsysID":"88771043","RAM":512,"driver":"amdxc64 amdxc32 amdxn64 amdxx64 amdxn32 amdxx32 atiumdva atiumd6a","driverVendor":null,"driverVersion":"32.0.11029.1008","driverDate":"7-15-2024","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","en-AU"],"regionalPrefsLocales":["en-AU"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"AU","network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"defaultSearchEngine":"google","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?q="}},"profile":{"creationDate":18856,"firstUseDate":18856},"addons":{"activeAddons":{"marcoagpinto@mail.telepac.pt":{"version":"3.3.5","scope":1,"type":"dictionary","updateDay":19937,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"A fork of Mark Tyndall's add-on, based on David Bartlett's\nBritish Dictionary R1.19 for Firefox, Thu","name":"British English Dictionary (Marco Pinto)","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18977,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false}},"theme":{"id":"thunderbird-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18908,"updateDay":18908},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} TelemetryServerURL: https://incoming-telemetry.thunderbird.net TelemetrySessionId: d1d2a2a8-b5f4-448c-bd2b-d234b58aba45 Throttleable: 1 TotalPageFile: 72079003648 TotalPhysicalMemory: 67784036352 TotalVirtualMemory: 140737488224256 UptimeTS: 1498802.10556 User32BeforeBlocklist: 1 Version: 128.1.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

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